Upshur County Jail is a secure correctional facility located in Gilmer, Texas, operated by the Upshur County Sheriff’s Office. It serves as the primary detention center for individuals arrested within Upshur County who are awaiting trial, sentencing, or serving short-term sentences. The jail plays a critical role in maintaining public safety while providing structured care and rehabilitation services for inmates. With a focus on security, accountability, and reintegration, the facility supports both the justice system and the community it serves.
Location and Contact Information
The Upshur County Jail is situated at 100 South Main Street, Gilmer, TX 75644. This central location allows for easy access for families, legal representatives, and law enforcement agencies. The main phone number for the jail is (903) 680-8000. For general inquiries, visitation scheduling, or inmate information, calling during business hours is recommended. The official website, www.upshurcountysheriff.com, provides up-to-date resources including inmate lookup tools, visitation guidelines, and policy updates.
Inmate Search and Roster Access
Finding an inmate at Upshur County Jail is straightforward using the online inmate search tool available on the sheriff’s official website. Users can search by entering the inmate’s full name or booking ID number. The system displays real-time data including current charges, bond amount, booking date, court dates, and projected release information. This service helps families, attorneys, and advocates stay informed about an individual’s status without needing to visit the facility in person.
How to Use the Inmate Lookup Tool
Start by visiting the “Inmate Roster” section on the Upshur County Sheriff’s website. Enter the first and last name of the person you are searching for. If the name is common, adding a middle initial or date of birth can help narrow results. The search returns a list of matching inmates with key details such as housing location, offense type, and legal status. Results are updated daily to ensure accuracy.
Offline Inmate Search Options
If internet access is unavailable, individuals can call the jail directly at (903) 680-8000. Staff members can assist with locating an inmate if provided with identifying information like full name or date of birth. Alternatively, visiting the jail in person during business hours allows access to public information kiosks or front desk assistance. Always bring a valid photo ID when making in-person inquiries.
Booking Process and Mugshot Policy
When someone is arrested in Upshur County, they are transported to the jail for booking. This process includes fingerprinting, photographing (mugshot), recording personal details, and conducting a basic health screening. Mugshots become part of the public record and may be accessed through formal requests. These images are used for identification and law enforcement purposes.
Requesting Mugshots or Records
Individuals seeking a copy of a mugshot or booking record must submit a Freedom of Information Act (FOIA) request to the Upshur County Sheriff’s Office. Requests should include the inmate’s full name, date of birth, and booking date if known. A small processing fee may apply. Note that mugshots remain public unless expunged by court order, especially if charges were dismissed or the individual was acquitted.
Privacy and Mugshot Removal
Some people worry about long-term exposure of their mugshots online. While Texas law treats booking photos as public records, individuals can petition the court for expungement under certain conditions. This typically requires proof that charges were dropped or the person was found not guilty. Legal assistance is often needed to navigate this process successfully.
Inmate Communication Services
Maintaining contact with loved ones is vital for inmate well-being. Upshur County Jail offers multiple communication channels including phone calls, mail, and email. All forms are monitored for security but allow consistent connection between inmates and their support networks.
Phone Calls from Inmates
Inmates can make outgoing calls to pre-approved contacts using a prepaid account. Family members can add funds online, via kiosk at the jail, or by phone. Calls are limited to 15–20 minutes and may be recorded. Inmates cannot receive incoming calls, and all numbers must be verified before use.
Sending and Receiving Mail
Inmates may send and receive letters, but all mail is inspected for contraband. Letters must be on plain paper in standard envelopes. Polaroids, stickers, and non-approved publications are prohibited. Books and magazines must come directly from publishers or retailers. Address mail to: Inmate Name, Booking Number, Upshur County Jail, 100 South Main Street, Gilmer, TX 75644.
Email and Video Visitation
The jail partners with a secure email platform allowing families to send messages that inmates can read and reply to. These messages are screened before delivery. Video visitation is also available and must be scheduled in advance. It provides a convenient option for those unable to travel, though a stable internet connection is required.
Visitation Rules and Scheduling
Visitation supports emotional stability and family bonds during incarceration. Upshur County Jail requires advance scheduling for all visits, whether in-person or virtual. Walk-ins are not permitted.
In-Person Visitation Guidelines
Visits occur Monday through Friday from 9 AM to 6 PM. Appointments must be made online or by calling the visitation office. Visitors must present a valid government-issued photo ID and pass through security screening. Dress codes are strictly enforced—no revealing clothing, hats, sunglasses, or offensive graphics. Children under 18 must be accompanied by an adult.
Virtual Visitation Process
Virtual visits use a secure video system accessible via computer or smartphone. Users must create an account, schedule a time slot, and pay a small fee per session. Sessions last up to 30 minutes. Technical support is available during operating hours. This option benefits distant relatives or those with mobility challenges.
Sending Money to Inmates
Inmates rely on funds for commissary purchases, phone calls, and medical co-pays. Family and friends can send money through several secure methods.
Approved Deposit Methods
Online deposits can be made through the jail’s official payment portal using credit or debit cards. Kiosks in the jail lobby accept cash, credit, or debit payments. Money orders sent by mail must include the inmate’s full name and booking number. Personal checks and cash sent through the mail are not accepted.
Managing Inmate Accounts
Each inmate has a trust fund account managed by the jail. Deposits are processed within 24 hours. Funds can be used for approved items only. Account balances are viewable online or by calling the jail. Unused funds are returned upon release, minus any outstanding fees.
Commissary Services and Purchases
The commissary gives inmates access to snacks, hygiene products, writing supplies, and clothing not provided by the jail. Orders are placed weekly and delivered directly to cells.
Common Commissary Items
- Snacks: Chips, candy, coffee, soft drinks
- Hygiene: Toothpaste, soap, shampoo, deodorant
- Supplies: Paper, pens, envelopes
- Clothing: Socks, undershirts, approved footwear
Prices are regulated and listed in the inmate handbook. Purchases are deducted from the inmate’s account. Limits may apply to prevent overconsumption or hoarding.
Healthcare and Mental Health Support
Upshur County Jail provides essential medical and mental health services to all inmates. Upon intake, each person receives a health screening to identify urgent needs.
Medical Care Services
Routine care includes treatment for chronic conditions, prescription medications, dental exams, and vision checks. Emergency medical services are available 24/7. Inmates can request medical attention at any time through staff or grievance forms.
Mental Health and Counseling
Licensed counselors offer individual and group therapy sessions. Programs address substance abuse, anger management, trauma, and coping skills. Detox support is available for those withdrawing from drugs or alcohol. Mental health staff work closely with medical providers to ensure holistic care.
Rehabilitation and Educational Programs
The jail emphasizes rehabilitation to reduce recidivism and support successful reentry into society. Various programs equip inmates with skills and knowledge for life after release.
Educational Opportunities
Inmates can enroll in GED preparation classes to earn a high school equivalency diploma. Literacy and basic math courses are also offered. Completion increases employment prospects and personal confidence.
Vocational and Life Skills Training
Vocational programs teach practical trades such as carpentry, plumbing, electrical work, and computer basics. Life skills courses cover budgeting, job searching, parenting, and conflict resolution. These initiatives prepare inmates for stable employment and independent living.
Bail and Release Procedures
Bail allows eligible inmates to await trial outside of jail. The amount is set by a judge based on offense severity and flight risk.
Posting Bail
To post bail, contact the Booking Office at (903) 763-2201 to confirm the amount. Payment can be made in cash, by credit card, or through a licensed bail bondsman. Once paid, the inmate completes release paperwork and is discharged promptly.
Release Process
Release involves verifying identity, returning personal belongings, and settling any financial obligations. Inmates receive a copy of their release documentation. Family members are notified when possible. Those released on bond must return for all scheduled court appearances.
Security and Facility Operations
Safety is a top priority at Upshur County Jail. Multiple layers of security protect inmates, staff, and visitors.
Security Measures
- 24/7 surveillance with high-definition cameras
- Electronic monitoring of inmate movement
- Regular staff training in crisis response and de-escalation
- Inmate classification by risk level for appropriate housing
- Emergency protocols for fires, medical crises, and disturbances
These systems ensure order and minimize incidents within the facility.
Inmate Rights and Grievance Process
All inmates have rights protected under state and federal law. These include access to medical care, legal representation, religious services, and protection from abuse.
Filing a Grievance
Inmates can submit complaints through written grievance forms available from staff. Issues may involve living conditions, medical care, or staff conduct. Responses are required within a set timeframe. If unresolved, appeals can be made to higher authorities.
Legal and Advocacy Resources
Inmates have the right to contact attorneys and access legal materials. The jail provides law libraries or digital resources for case research. Advocacy groups may visit to offer support and monitor conditions.
Community Engagement and Transparency
Upshur County Jail collaborates with local organizations to promote public understanding and victim support.
Partnerships and Outreach
The jail works with police, courts, schools, and nonprofits on education and prevention programs. Public tours and informational sessions help demystify jail operations. Victim assistance services connect affected individuals with counseling and legal aid.
Accountability and Oversight
Regular audits and inspections ensure compliance with state standards. Reports on population, incidents, and program outcomes are shared with county officials. This transparency builds trust and supports continuous improvement.
Frequently Asked Questions
Many people have similar questions about Upshur County Jail. Below are clear answers to common concerns.
How do I find out if someone is in Upshur County Jail?
Use the online inmate search tool on the Upshur County Sheriff’s website. Enter the person’s full name or booking number. If no results appear, call (903) 680-8000 for assistance. Always verify spelling and use alternate names if needed.
Can I visit an inmate without an appointment?
No. All visits, including virtual ones, must be scheduled in advance. Walk-in visits are not allowed for security reasons. Use the online portal or call the visitation office to reserve a time slot.
What items can I bring to an inmate?
You cannot bring personal items directly to inmates. All goods must be purchased through the commissary. Approved mail includes plain letters and publisher-sent books. Contraband like electronics or homemade items is strictly prohibited.
How long does the booking process take?
Booking usually takes 1–3 hours depending on complexity. It includes fingerprinting, photos, health checks, and paperwork. Delays may occur during high-volume periods or if additional screenings are needed.
Are inmates allowed religious services?
Yes. The jail accommodates religious practices within security limits. Chaplains or volunteers may hold services, and inmates can request specific accommodations. Religious texts and materials are permitted if approved.
What happens if an inmate gets sick?
Inmates receive prompt medical attention. Staff monitor health daily, and emergencies are handled immediately. Chronic conditions are managed with regular check-ups and medication. Mental health crises are addressed by trained professionals.
Can inmates work while in jail?
Some inmates participate in work programs such as kitchen duty, cleaning, or maintenance. These roles teach responsibility and provide modest compensation. Participation depends on behavior and classification level.
For more information, contact Upshur County Jail at (903) 680-8000 or visit www.upshurcountysheriff.com. Visitation hours are Monday through Friday, 9 AM to 6 PM. Address: 100 South Main Street, Gilmer, TX 75644.